BlackVue Cloud Support & Troubleshooting

Change/update cloud email address

*Information displayed on this page may be outdated with the latest update to the BlackVue app*

Once you've created a BlackVue cloud account, you can't change or update the email address associated with it. To use a different email address, you'll have to delete your camera from the list, and then create a new account with the new email address. To delete your camera, click on the three dots next to your camera name, and select 'Delete'. After that, you can delete your cloud account by going to the 'Profile' tab at the bottom right. Click on 'More' at the top of the page, then head into 'App Settings', and finally, select 'Delete account'. Once your account is deleted, you can create a new account with your new email address.

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