Welcome to
BlackVue Support

Submit a request

Once you successfully submit a request using the appropriate form below, please check you inbox for an automated reply with your reference number.
Automated emails may be filtered into your junk/spam folder, so be sure to check for the automated reply there.

Please enter your first and last name.

Please enter your contact number.

Please enter your street address in Australia.

Please enter your suburb or locality in Australia.

Please enter your state in Australia.

Please enter your 4-digit postcode.

Please provide the serial number of the faulting product.

Please enter the details of your request. If the matter is urgent, our support team is available on (08) 6267 5167, between Mon-Fri, 9AM-3PM (AWST).

Please enter the Make of your vehicle (eg. Nissan)

Please enter the Model of your vehicle (eg. X-Trail)

Please upload a copy of your receipt (10MB maximum file size. Allowed file extensions: jpg, jpeg, gif, png, pdf & docx) Your receipt must include the following: the business’s name, the business’s ABN or ACN, the product, the date the product was purchased, the price of the product.

Please confirm that you live in Australia. If you are located outside of Australia, please contact your original retailer or the manufacturer Pittasoft for further assistance.

Add file or drop files here
     

     

    Unsure which form to use?

    Customer Support Request Form
    Use this form if you need to contact our customer support team for assistance with any troubleshooting or queries you might have regarding your BlackVue product. Once the form has been submitted, you will receive an automated email reply to confirm we have received your request and one of our support team will respond as soon as possible.
     

    Warranty Returns Claim Form
    Use this form if you need to raise a warranty claim for a fault with your BlackVue product. You will receive an automated email reply with the details of the warranty return process, once the form has been submitted. If you need to conact our support team, please submit a 'Customer Support Request Form'.
     

    Out of Warranty Returns Form
    Use this form if you need to raise an out of warranty return for your BlackVue product. You will receive an automated email reply with the details of the out of warranty return process, once the form has been submitted. If you need to conact our support team, please submit a 'Customer Support Request Form'.