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| Getting Started | Firmware | Warranty | Recording Timetable | Specifications |
Getting Started
Everything you need to get started with your DR500GW-HD can be found in the below online manual. If you still have questions you can browse our FAQ section or reach out to our support team directly with the help button in the bottom right hand corner.
Getting stuck operating your camera or attempting to perform a certain function? Check out our App Support and Camera Support categories which have a collection of detailed how-to guides and troubleshooting available.
Firmware
Latest BlackVue Firmware |
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What's new:
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Released: 08/05/2014 |
Previous BlackVue Firmware |
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None Available |
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Warranty
All BlackVue cameras purchased in Australia from authorised BlackVue dealers come with a 2-year limited hardware warranty from the original date of purchase, with the option to register your purchase for an additional year of warranty for free via the link below (3-years total).
In the unlikely event you experience a hardware fault with your camera, you can contact your original retailer or raise a warranty or out of warranty claim with us below.
Recording Timetable
| Memory Capacity | Image Quality | Resolution/Recording Time |
| Full HD @ 30fps | ||
| 16GB | Highest | 3 HR 20 Min |
| High | 4 HR 30 Min | |
| Normal | 6HR 50 Min | |
| 32GB | Highest | 6 HR 40 Min |
| High | 9 HR | |
| Normal | 13 HR 30 Min |
*Actual recording times may vary
Specifications
Key Specifications | |
Model Name |
DR500GW-HD |
Channel |
1 Channel |
Colour / Size / Weight |
Black / Width 118.5 mm x Height 36 mm / 114 g |
Memory |
microSD Card (16 GB / 32 GB) *We recommend using BlackVue SD cards. |
Speaker & GPS |
Built-in |
LED |
Recording LED, GPS LED, Wi-Fi LED, Security LED, Proximity Sensor LED |
Sensor |
3-Axis acceleration sensor |
Battery or Capacitor |
Built-in Super Capacitor |
Camera & Recording | |
Recording Mode |
Normal Recording Event Recording (Impact Detection) Parking Mode Recording (Impact and Motion Detection) |
Button |
Wi-Fi: Enable or disable the Wi-Fi function Self-format Function: Press it for 10 seconds to format the microSD card. Proximity sensor: Voice recording on/off |
Camera |
CMOS Sensor (Approx. 2M Pixel) |
Viewing Angle |
Diagonal 156°, Horizontal 122°, Vertical 89° |
Format Free |
Yes (Adaptive) |
Resolution/FPS Front Camera |
Full HD (1920×1080) @ 30fps |
Video Codec |
H.264 (AVC) |
Video File Extension |
MP4 |
Operating | |
Input Voltage |
DC 12V – 24V (2 pole DC Plug: (Ø3.5 x Ø1.1), MAX 1A/12V) Note: USB cables are only 5V and will not power on the dash cam |
Current Consumption |
Max 3.3W Varies depending on Wi-Fi usage. |
Voltage Cut-off |
External hard wiring kit required |
Operating & Storage Temp |
-20℃ – 70℃ (-4°F – 158°F) |
High Temperature Cut-off |
Approximately 70℃ (158°F) |
Other | |
Wi-Fi |
Built-in (802.11n 2.4~2.4835 GHz) |
Software |
BlackVue Viewer* Windows 7 or higher and Mac OS X Sierra (10.12) or higher. |
GPS |
Built-in (Dual Band: GPS, GLONASS) |
Application |
BlackVue Application (Android 5.0 or higher, iOS 12.0 or higher) Some videos may not play on HTC mobile devices due to the resolution of the files |
Microphone |
Built-in |
Origin |
Made in Korea |
Certifications |
KC, FCC, CE, RoHS, Telec, WEEE |