🔄 Subscription Overview
BlackVue Fleeta is a cloud-based fleet management solution. You can subscribe through:
Monthly or Annual billing cycles
Manual or Auto-Renewal options
đź“Ś Subscriptions are account-based (not device-based), and you can manage multiple vehicles under one plan.
đź’ł Payment Methods Accepted
You can pay using:
Credit/Debit Cards: Visa, MasterCard, AMEX
PayPal (where available)
âś… Tip: Ensure your card supports international or online transactions if payment fails.
đź”” Auto-Renewal Settings
By default, your subscription will auto-renew on the due date. You can:
Enable/Disable Auto-Renewal at any time from your account:
Log in to your FLEETA Account
Go to My Subscriptions
Click Manage Plan
Toggle the Auto-Renewal option
🛑 Disabling auto-renewal means your subscription will expire at the end of your billing cycle unless manually renewed.
🧾 View and Download Invoices
To access your payment history:
Log in to your Fleeta Dashboard
Navigate to Billing or Payment History
Click on the Invoice icon to download as PDF
🔄 Upgrading or Downgrading Plans
You can change your subscription anytime:
Upgrading takes effect immediately, and the new rate is prorated.
Downgrading will apply from your next billing cycle.
Steps:
Go to My Subscriptions
Select your current plan
Click Change Plan
Choose your desired tier and confirm
❌ Canceling Subscription
To cancel:
Go to My Subscriptions
Click Manage Plan
Select Cancel Subscription
đź“… You'll continue to have access until your current billing period ends.
🔧 Troubleshooting Tips
| Issue | Try This |
| Payment failed | Check card info, use another method, or contact your bank |
| Can't download invoice | Clear browser cache or try using a different browser |
| Not sure if plan was renewed | Go to Billing section to confirm latest transaction |
✅ Keep your fleet protected — stay on top of your subscription settings and billing to ensure uninterrupted service.