Cloud plan subscriptions (excluding Fleet Plan) are managed through your account on either the App Store or Google Play Store on your device. To cancel your subscription, this will need to be done through the respective channel - this cannot be done via the BlackVue app.

For iPhone users, please see the following link: View or cancel app subscriptions on iPhone

For Android users, please see the following link: Cancel, pause, or change a subscription on Google Play

To cancel a BlackVue Fleet Plan subscription, this can be done either in your PayPal account or on the BlackVue Cloud website (www.blackvuecloud.com) on the Payments & Subscriptions page.

If you require any assistance, please contact our support team on 1300 967 777 Monday - Friday, 9am - 5pm (AWST) or via our Contact Us page.