The BlackVue app is compatible with most modern phones, allowing them to wirelessly connect to your BlackVue camera. However, certain phone models are not compatible with the BlackVue app or BlackVue cameras for various reasons specific to that phone model.
Generally for a phone to connect to your BlackVue camera, it must run a 64-bit operating system and also be capable of native playback of your camera's image resolution and FPS (eg. FHD 1080p, 2K or 4K and 30 fps or 60 fps). However, there may be other additional limiting factors, such as operating system requirements, etc.
Some phone models may be able to connect to your camera but might not be able to natively play back the video files due to lacking the required hardware to process the video files.
Here is a list of phone models that we have previously encountered compatibility issues with:
Phone Model: | Issue(s) found: |
Samsung Galaxy A8 | Runs 32-bit operating system and unable to operate the BlackVue app correctly when trying to connect to a camera (app crashes). |
Samsung Galaxy A13 | Runs 32-bit operating system and unable to operate the BlackVue app correctly when trying to connect to a camera (app crashes). |
Samsung Galaxy A14 | Limited to 2K @ 30 fps video playback. |
Samsung Galaxy A15 | Limited to 2K @ 30 fps video playback. |
Samsung Galaxy A16 | Limited to 2K @ 30 fps video playback. |
Samsung Galaxy A20 | Limited to 1080p @ 60 fps video playback. |
Samsung Galaxy A22 | Limited to 2K @ 30 fps video playback. |
Samsung Galaxy A23 | Limited to 1080p @ 60 fps video playback. |
Samsung Galaxy A24 | Limited to 2K @ 30 fps video playback. |
Oppo A17 | Limited to 1080p @ 30 fps video playback. |
Oppo A18 | Limited to 2K @ 30 fps video playback. |
Oppo A38 | Limited to 2K @ 30 fps video playback. |
Oppo A54 | Limited to 1080p @ 30 fps video playback. |
Oppo A58 | Limited to 2K @ 30 fps video playback. |
Oppo A78 | Limited to 1080p @ 60 fps video playback. |
Oppo A96 | Limited to 1080p @ 60 fps video playback. |
Motorola Moto G34 | Limited to 1080p @ 60 fps video playback. |
Motorola Moto G84 | Limited to 1080p @ 60 fps video playback. |
Nokia C32 | Runs 32-bit operating system and unable to operate the BlackVue app correctly when trying to connect to a camera (app crashes). Limited to 1080p @ 30 fps video playback. |
Nokia G22 | Limited to 1080p @ 60 fps video playback. |
Nokia XR20 | Limited to 1080p @ 60 fps video playback. |