If you can't find your camera's Wi-Fi network on your device's network settings, check the following:

• Make sure you are within 5-7 meters of your camera.
• Ensure that your camera is powered on (it may power down in parking mode).
• Check if your camera's Wi-Fi is switched on (most models have a Wi-Fi button on the side of the camera next to the cable(s)).

If you've checked all of the above and still can't see your camera's Wi-Fi network, you may need to manually update your camera's firmware to the latest version to fix this issue. Please refer to our written guides here on how to do this.

For further assistance, please contact our support team on 1300 967 777 Monday - Friday, 9am - 5pm (AWST) or via our Contact Us page.