Your BlackVue camera's serial number will be printed on the bottom of the original camera box, as well as being printed on a sticker on the neck of the front camera itself. The serial number on the front camera is only visible when the camera is removed from the mount. To remove your front camera from the mount, you will firstly need to unplug any cable(s) from the side of the camera. Once unplugged, follow the image to the right to release your camera from the mount by pressing and holding the lock button.

If you need any assistance, please contact our support team at 1300 967 777 from Monday to Friday, 9am - 5pm (AWST) or through our Contact Us page.