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BlackVue Camera Support

'How-To' camera guides

How to format the SD card

Windows:

Mac:

Format SD card (Windows)

Format SD card (Mac)

How to connect your phone to your camera

iPhone / iOS

Android:

Connect via 'Seamless Pairing' (iPhone/iOS)

Connect via 'Manually Wi-Fi' (iPhone/iOS)

Connect via 'Seamless Pairing' (Android)

Connect via 'Manually Wi-Fi' (Android)

How to view and download video files from your camera

Windows:

Mac:

View and download videos (Windows)

View and download videos (Mac)

How to check/reset camera Wi-Fi settings:

Windows:

Mac:

Check/reset Wi-Fi details (Windows)

Check/reset Wi-Fi details (Mac)

How to reset camera settings to factory:

Windows:

Mac:

Factory settings reset (Windows)

Factory setting reset (Mac)

How to manually update/rollback the camera's firmware

Windows:

Mac:

Manual firmware update (Windows)

Manual firmware update (Mac)

How to connect your camera to the Cloud

iPhone/iOS using 'Seamless Pairing':

Android using 'Seamless Pairing':

Via 'SIM card' (LTE model or CM100LTE/CM100GLTE) (iPhone/iOS)

Via 'Wi-Fi hotspot' (iPhone/iOS)

Via 'SIM card' (LTE model or CM100LTE/CM100GLTE) (Android)

Via 'Wi-Fi hotspot' (Android)

iPhone/iOS using 'Manually Wi-Fi':

Android using 'Manually Wi-Fi':

Via 'SIM card' (LTE model or CM100LTE/CM100GLTE) (iPhone/iOS)

Via 'Wi-Fi hotspot' (iPhone/iOS)

Via 'SIM card' (LTE model or CM100LTE/CM100GLTE) (Android)

Via 'Wi-Fi hotspot' (Android)